Virtual VBC 2016
April 18 - 22 • $25 All-Week Pass
Verba's industry-leading annual training event is going virtual, so your whole team can attend.
View SessionsAll Sessions
Monday, April 18
Starts
9:00 AM
Pacific
Ends
9:45 AM
Pacific
Jumpstarting Your Compete Workflow
Compete
Training
Strategy
Discussion
New to Compete or need a refresher on how to get started each term? In this session we'll cover catalog management, user management, navigation, and how to get help. We'll also spend some time with the all-new Compete Dashboard, built to help you make the most of your time in the application. You’ll walk away with a better understanding of the overall Compete workflow.
Starts
10:00 AM
Pacific
Ends
10:30 AM
Pacific
Optimizing Your Buyback Pricing
Compete
Training
Discussion
Each term, Verba clients save millions of dollars by using Compete's Buyback Pricing module. In this session, we'll provide an overview of the Buyback Pricing functionality, review recent changes to the module, and outline best practices for maintaining a competitive buyback program.
Starts
10:45 AM
Pacific
Ends
11:45 AM
Pacific
Sourcing from Start to Finish
Compete
Training
Strategy
Discussion
Online sourcing has its challenges, from picking the right offers, to accounting for canceled units and receiving books from dozens of sellers. Don't fret! In this session we'll go through best practices for sourcing online, and show you how Verba's Self-Service and Full-Service Sourcing tools can help you build a top-notch web sourcing operation.
Starts
12:00 PM
Pacific
Ends
12:45 PM
Pacific
Deep Dive Into Dynamic Pricing
Compete
Training
Discussion
Variable margin pricing has become increasingly popular in recent years, and for good reason: nothing impacts the campus store's reputation like offering competitively-priced books. Join us as we take a detailed tour of Compete's Dynamic Pricing module, from the data that drives it to best practices around when to change your retail prices.
Tuesday, April 19
Starts
9:00 AM
Pacific
Ends
10:00 AM
Pacific
Inclusive Access Challenges & Solutions
Connect
Training
Strategy
Like used and rental before it, Inclusive Access has the potential to bring big changes to the course materials landscape. This session is designed to help Verba clients understand what Inclusive Access is and when it makes sense to implement. From there, we'll look at particular challenges raised by Inclusive Access and demo how the brand new Verba Connect toolset helps stores overcome them.
Starts
10:15 AM
Pacific
Ends
10:45 AM
Pacific
Risky Business? The Rental Landscape in 2016
Compete
Training
Strategy
With rental market share approaching 25%, it's become increasingly important for campus stores to offer strong rental programs. In this session, we'll share our independent analysis of the pros and cons associated with the various rental program types. We'll also provide a brief overview of Verba’s Dynamic Rental tool and how it helps stores manage multi-partner rental programs.
Starts
11:00 AM
Pacific
Ends
11:45 AM
Pacific
Dynamic Rental in Practice
Compete
Training
Strategy
Discussion
Does your store have a multi-partner in-store rental program in place? Are you considering implementing one? This session takes the textbook buyer's point-of-view to show where Dynamic Rental fits into the mix. We'll focus on a few key parts of the in-store rental lifecycle (particularly the rental return period) to see how Compete's Dynamic Rental module can make your rental life easier. We'll share tips, hacks, user stories and end with a virtual roundtable discussion about multi-partner rental on the ground.
Starts
12:00 PM
Pacific
Ends
12:30 PM
Pacific
Pretty in Pink: Customizing Compare
Compare
Training
Strategy
Over the years, clients have requested dozens of customization options to enhance the Verba Compare experience you provide to students. In this session, we'll look at some real-world examples of Compare client sites making use of these customizations and discuss the strategies behind them. We expect you'll walk away with at least a couple hidden gems for your store!
Wednesday, April 20
Starts
9:00 AM
Pacific
Ends
9:30 AM
Pacific
Using Collect to Build Relationships on Campus
Collect
Training
Strategy
More than a few Verbavores have said collecting adoptions is like herding cats. Stores who feel otherwise share some common strengths: strong relationships on campus combined with targeted outreach. In this session we'll walk through the tools and data Verba Collect offers to help you jumpstart conversations and solidify relationships on campus.
Starts
9:45 AM
Pacific
Ends
10:15 AM
Pacific
The New Faculty Experience in Collect: How to Make it Yours
Collect
Training
Strategy
The latest update to the instructor experience in Collect entailed much more than a facelift – we overhauled the entire site to be easier to use and more customizable! This session will cover the ways your store can tailor the faculty experience based on your campus's specific needs and expectations.
Starts
10:30 AM
Pacific
Ends
11:00 AM
Pacific
Collect Communication & Collaboration
Collect
Training
Strategy
Discussion
When put to use, Collect's collaboration tools offer huge efficiencies to your store. This session addresses some FAQs around the Collect emailing process by looking at the actions that trigger various emails within the tool as well as manual emails sent by users.
Starts
11:15 AM
Pacific
Ends
11:45 PM
Pacific
Sending Initial Emails: A Pre-Flight Checklist
Collect
Training
Strategy
We know the feeling: emailing an entire campus for the first time through Collect gives some clients butterflies! After this session you’ll walk away armed with a checklist and renewed confidence. No more worrying about sending mass emails to faculty.
Starts
12:00 PM
Pacific
Ends
12:30 PM
Pacific
All Things Users
Collect
Training
Strategy
Managing users can be a tricky aspect of the Collect adoptions process. In this session we'll take a look at best practices for user management and how that process ties in to your back-office system integration.
Starts
12:45 PM
Pacific
Ends
1:15 PM
Pacific
Filters, Exporting & Pushing
Collect
Training
Strategy
In this quick mini-session, designed for all Collect users, we'll explore how to put filters, exports, and push functionality to work. Learn to take control over the way you access and utilize adoptions data!
Thursday, April 21
Starts
9:00 AM
Pacific
Ends
9:45 AM
Pacific
Jumpstarting Your Compete Workflow
Compete
Training
Strategy
Discussion
New to Compete or need a refresher on how to get started each term? In this session we'll cover catalog management, user management, navigation, and how to get help. We'll also spend some time with the all-new Compete Dashboard, built to help you make the most of your time in the application. You’ll walk away with a better understanding of the overall Compete workflow.
Starts
10:00 AM
Pacific
Ends
10:30 AM
Pacific
Optimizing Your Buyback Pricing
Compete
Training
Discussion
Each term, Verba clients save millions of dollars by using Compete's Buyback Pricing module. In this session, we'll provide an overview of the Buyback Pricing functionality, review recent changes to the module, and outline best practices for maintaining a competitive buyback program.
Starts
10:45 AM
Pacific
Ends
11:45 AM
Pacific
Sourcing from Start to Finish
Compete
Training
Strategy
Discussion
Online sourcing has its challenges, from picking the right offers, to accounting for canceled units and receiving books from dozens of sellers. Don't fret! In this session we'll go through best practices for sourcing online, and show you how Verba's Self-Service and Full-Service Sourcing tools can help you build a top-notch web sourcing operation.
Starts
12:00 PM
Pacific
Ends
12:45 PM
Pacific
Deep Dive Into Dynamic Pricing
Compete
Training
Discussion
Variable margin pricing has become increasingly popular in recent years, and for good reason: nothing impacts the campus store's reputation like offering competitively-priced books. Join us as we take a detailed tour of Compete's Dynamic Pricing module, from the data that drives it to best practices around when to change your retail prices.
Friday, April 22
Starts
9:00 AM
Pacific
Ends
10:00 AM
Pacific
Inclusive Access Challenges & Solutions
Connect
Training
Strategy
Like used and rental before it, Inclusive Access has the potential to bring big changes to the course materials landscape. This session is designed to help Verba clients understand what Inclusive Access is and when it makes sense to implement. From there, we'll look at particular challenges raised by Inclusive Access and demo how the brand new Verba Connect toolset helps stores overcome them.
Starts
10:15 AM
Pacific
Ends
10:45 AM
Pacific
Risky Business? The Rental Landscape in 2016
Compete
Training
Strategy
With rental market share approaching 25%, it's become increasingly important for campus stores to offer strong rental programs. In this session, we'll share our independent analysis of the pros and cons associated with the various rental program types. We'll also provide a brief overview of Verba’s Dynamic Rental tool and how it helps stores manage multi-partner rental programs.
Starts
11:00 AM
Pacific
Ends
11:45 AM
Pacific
Dynamic Rental in Practice
Compete
Training
Strategy
Discussion
Does your store have a multi-partner in-store rental program in place? Are you considering implementing one? This session takes the textbook buyer's point-of-view to show where Dynamic Rental fits into the mix. We'll focus on a few key parts of the in-store rental lifecycle (particularly the rental return period) to see how Compete's Dynamic Rental module can make your rental life easier. We'll share tips, hacks, user stories and end with a virtual roundtable discussion about multi-partner rental on the ground.
Starts
12:00 PM
Pacific
Ends
12:30 PM
Pacific
Pretty in Pink: Customizing Compare
Compare
Training
Strategy
Over the years, clients have requested dozens of customization options to enhance the Verba Compare experience you provide to students. In this session, we'll look at some real-world examples of Compare client sites making use of these customizations and discuss the strategies behind them. We expect you'll walk away with at least a couple hidden gems for your store!
Monday, April 18
Starts
9:00 AM
Pacific
Ends
9:45 AM
Pacific
Jumpstarting Your Compete Workflow
Compete
Training
Strategy
Discussion
New to Compete or need a refresher on how to get started each term? In this session we'll cover catalog management, user management, navigation, and how to get help. We'll also spend some time with the all-new Compete Dashboard, built to help you make the most of your time in the application. You’ll walk away with a better understanding of the overall Compete workflow.
Starts
10:00 AM
Pacific
Ends
10:30 AM
Pacific
Optimizing Your Buyback Pricing
Compete
Training
Discussion
Each term, Verba clients save millions of dollars by using Compete's Buyback Pricing module. In this session, we'll provide an overview of the Buyback Pricing functionality, review recent changes to the module, and outline best practices for maintaining a competitive buyback program.
Starts
10:45 AM
Pacific
Ends
11:45 AM
Pacific
Sourcing from Start to Finish
Compete
Training
Strategy
Discussion
Online sourcing has its challenges, from picking the right offers, to accounting for canceled units and receiving books from dozens of sellers. Don't fret! In this session we'll go through best practices for sourcing online, and show you how Verba's Self-Service and Full-Service Sourcing tools can help you build a top-notch web sourcing operation.
Starts
12:00 PM
Pacific
Ends
12:45 PM
Pacific
Deep Dive Into Dynamic Pricing
Compete
Training
Discussion
Variable margin pricing has become increasingly popular in recent years, and for good reason: nothing impacts the campus store's reputation like offering competitively-priced books. Join us as we take a detailed tour of Compete's Dynamic Pricing module, from the data that drives it to best practices around when to change your retail prices.
Tuesday, April 19
Starts
9:00 AM
Pacific
Ends
10:00 AM
Pacific
Inclusive Access Challenges & Solutions
Connect
Training
Strategy
Like used and rental before it, Inclusive Access has the potential to bring big changes to the course materials landscape. This session is designed to help Verba clients understand what Inclusive Access is and when it makes sense to implement. From there, we'll look at particular challenges raised by Inclusive Access and demo how the brand new Verba Connect toolset helps stores overcome them.
Starts
10:15 AM
Pacific
Ends
10:45 AM
Pacific
Risky Business? The Rental Landscape in 2016
Compete
Training
Strategy
With rental market share approaching 25%, it's become increasingly important for campus stores to offer strong rental programs. In this session, we'll share our independent analysis of the pros and cons associated with the various rental program types. We'll also provide a brief overview of Verba’s Dynamic Rental tool and how it helps stores manage multi-partner rental programs.
Starts
11:00 AM
Pacific
Ends
11:45 AM
Pacific
Dynamic Rental in Practice
Compete
Training
Strategy
Discussion
Does your store have a multi-partner in-store rental program in place? Are you considering implementing one? This session takes the textbook buyer's point-of-view to show where Dynamic Rental fits into the mix. We'll focus on a few key parts of the in-store rental lifecycle (particularly the rental return period) to see how Compete's Dynamic Rental module can make your rental life easier. We'll share tips, hacks, user stories and end with a virtual roundtable discussion about multi-partner rental on the ground.
Starts
12:00 PM
Pacific
Ends
12:30 PM
Pacific
Pretty in Pink: Customizing Compare
Compare
Training
Strategy
Over the years, clients have requested dozens of customization options to enhance the Verba Compare experience you provide to students. In this session, we'll look at some real-world examples of Compare client sites making use of these customizations and discuss the strategies behind them. We expect you'll walk away with at least a couple hidden gems for your store!
Wednesday, April 20
Starts
9:00 AM
Pacific
Ends
9:30 AM
Pacific
Using Collect to Build Relationships on Campus
Collect
Training
Strategy
More than a few Verbavores have said collecting adoptions is like herding cats. Stores who feel otherwise share some common strengths: strong relationships on campus combined with targeted outreach. In this session we'll walk through the tools and data Verba Collect offers to help you jumpstart conversations and solidify relationships on campus.
Starts
9:45 AM
Pacific
Ends
10:15 AM
Pacific
The New Faculty Experience in Collect: How to Make it Yours
Collect
Training
Strategy
The latest update to the instructor experience in Collect entailed much more than a facelift – we overhauled the entire site to be easier to use and more customizable! This session will cover the ways your store can tailor the faculty experience based on your campus's specific needs and expectations.
Starts
10:30 AM
Pacific
Ends
11:00 AM
Pacific
Collect Communication & Collaboration
Collect
Training
Strategy
Discussion
When put to use, Collect's collaboration tools offer huge efficiencies to your store. This session addresses some FAQs around the Collect emailing process by looking at the actions that trigger various emails within the tool as well as manual emails sent by users.
Starts
11:15 AM
Pacific
Ends
11:45 PM
Pacific
Sending Initial Emails: A Pre-Flight Checklist
Collect
Training
Strategy
We know the feeling: emailing an entire campus for the first time through Collect gives some clients butterflies! After this session you’ll walk away armed with a checklist and renewed confidence. No more worrying about sending mass emails to faculty.
Starts
12:00 PM
Pacific
Ends
12:30 PM
Pacific
All Things Users
Collect
Training
Strategy
Managing users can be a tricky aspect of the Collect adoptions process. In this session we'll take a look at best practices for user management and how that process ties in to your back-office system integration.
Starts
12:45 PM
Pacific
Ends
1:15 PM
Pacific
Filters, Exporting & Pushing
Collect
Training
Strategy
In this quick mini-session, designed for all Collect users, we'll explore how to put filters, exports, and push functionality to work. Learn to take control over the way you access and utilize adoptions data!
Thursday, April 21
Starts
9:00 AM
Pacific
Ends
9:45 AM
Pacific
Jumpstarting Your Compete Workflow
Compete
Training
Strategy
Discussion
New to Compete or need a refresher on how to get started each term? In this session we'll cover catalog management, user management, navigation, and how to get help. We'll also spend some time with the all-new Compete Dashboard, built to help you make the most of your time in the application. You’ll walk away with a better understanding of the overall Compete workflow.
Starts
10:00 AM
Pacific
Ends
10:30 AM
Pacific
Optimizing Your Buyback Pricing
Compete
Training
Discussion
Each term, Verba clients save millions of dollars by using Compete's Buyback Pricing module. In this session, we'll provide an overview of the Buyback Pricing functionality, review recent changes to the module, and outline best practices for maintaining a competitive buyback program.
Starts
10:45 AM
Pacific
Ends
11:45 AM
Pacific
Sourcing from Start to Finish
Compete
Training
Strategy
Discussion
Online sourcing has its challenges, from picking the right offers, to accounting for canceled units and receiving books from dozens of sellers. Don't fret! In this session we'll go through best practices for sourcing online, and show you how Verba's Self-Service and Full-Service Sourcing tools can help you build a top-notch web sourcing operation.
Starts
12:00 PM
Pacific
Ends
12:45 PM
Pacific
Deep Dive Into Dynamic Pricing
Compete
Training
Discussion
Variable margin pricing has become increasingly popular in recent years, and for good reason: nothing impacts the campus store's reputation like offering competitively-priced books. Join us as we take a detailed tour of Compete's Dynamic Pricing module, from the data that drives it to best practices around when to change your retail prices.
Friday, April 22
Starts
9:00 AM
Pacific
Ends
10:00 AM
Pacific
Inclusive Access Challenges & Solutions
Connect
Training
Strategy
Like used and rental before it, Inclusive Access has the potential to bring big changes to the course materials landscape. This session is designed to help Verba clients understand what Inclusive Access is and when it makes sense to implement. From there, we'll look at particular challenges raised by Inclusive Access and demo how the brand new Verba Connect toolset helps stores overcome them.
Starts
10:15 AM
Pacific
Ends
10:45 AM
Pacific
Risky Business? The Rental Landscape in 2016
Compete
Training
Strategy
With rental market share approaching 25%, it's become increasingly important for campus stores to offer strong rental programs. In this session, we'll share our independent analysis of the pros and cons associated with the various rental program types. We'll also provide a brief overview of Verba’s Dynamic Rental tool and how it helps stores manage multi-partner rental programs.
Starts
11:00 AM
Pacific
Ends
11:45 AM
Pacific
Dynamic Rental in Practice
Compete
Training
Strategy
Discussion
Does your store have a multi-partner in-store rental program in place? Are you considering implementing one? This session takes the textbook buyer's point-of-view to show where Dynamic Rental fits into the mix. We'll focus on a few key parts of the in-store rental lifecycle (particularly the rental return period) to see how Compete's Dynamic Rental module can make your rental life easier. We'll share tips, hacks, user stories and end with a virtual roundtable discussion about multi-partner rental on the ground.
Starts
12:00 PM
Pacific
Ends
12:30 PM
Pacific
Pretty in Pink: Customizing Compare
Compare
Training
Strategy
Over the years, clients have requested dozens of customization options to enhance the Verba Compare experience you provide to students. In this session, we'll look at some real-world examples of Compare client sites making use of these customizations and discuss the strategies behind them. We expect you'll walk away with at least a couple hidden gems for your store!
