Jobs

Software Engineer

Full Time

Verba Software tackles textbook affordability through radical transparency. Our products have been transforming the college textbook industry for years, and we’re about to make the biggest changes yet.

Verba works with more than 350 colleges and universities of all sizes to reach over 3.1 million students each term, with software for students, professors and bookstores. Our success means we need to grow and we’re looking for talented engineers.

Verba engineers are hard working, auto-didactic and product-focused. We know how to pick our battles, which means we like to keep our dependencies fresh, our code clean, and our coffee cups full of only the finest brews.

We work in a beautiful exposed-brick office two blocks west of Union Square in Downtown San Francisco. We are a small, open and friendly company. We currently use Ruby, Javascript, ES6 and Coffeescript, and layer on Rails, React, Backbone, Node, MySQL, AWS, and Chef, but we’re always open to using the best tech.

Responsibilities and duties

  • Expand existing software
  • Develop a new software product from the ground up, staying true to our company’s core values and needs while lending your own creativity to the mix
  • Focus on creating fault-tolerant programming
  • Create scalable, automated solutions
  • Work directly with support to solve customer problems
  • Write tests for existing and new code

Software Engineer qualifications and skills

  • 5+ years software development experience
  • Experience with TDD and pair programming
  • Extensive experience with Ruby, ES6 or other programming languages.
  • Working knowledge of SQL, HTML5
  • Ideal candidate brings specialization to complement our existing team: AWS and DevOps

More About Us

Founded in 2008, Verba is a San Francisco-based company that works with colleges and universities to reduce the cost of course materials by elevating transparency and access. Verba offers web-based tools for faculty to select course materials, bookstores to acquire low-cost learning materials and for students to easily compare prices and gain on-time access. Verba’s Inclusive Access management tools, including Verba Connect, leverage Verba’s proprietary pricing analysis model to alleviate administrative manual processes and ensure every student has digital access to course materials at a low price on the first day of classes.

How to Apply

To be considered for this position, please submit a cover letter and resume to: jobs@verbasoftware.com

We look forward to hearing from you!

Customer Integration Specialist

Full Time

Verba Software is looking for a friendly, smart and outgoing person to join our support team! We believe in building relationships with our clients and are looking for a genuine, caring person to help them successfully leverage our products.

Customer Integration Specialists assist our customers with setup, training, and day-to-day support, but we also have a seat at the development table, providing the crucial client perspective on new products. We operate in an interesting and highly technical space, so successful candidates will be comfortable with both technology and people. You don't need to be a Rails engineer but you do need to know Excel!

A bit about the company…

Verba Software tackles textbook affordability through radical transparency, putting the campus store at the center of the affordability conversation. We give our clients the tools they need to help instructors find the most affordable titles, purchase low cost inventory, competitively price course materials against the online marketplace, and help students find the most affordable options. Looking to the future of the course materials market, we also help campuses start and scale their Inclusive Access programs. We work with more than 350 colleges and universities of all sizes to reach over 3.1 million students each term, with software for students, professors and bookstores.

Before we get into the details of the position, here's what's in it for you:

A great team and company culture, benefits (health, dental, 401k), transportation allowance, pool table, office snacks (healthy and not, pick your poison), and challenging, fulfilling work.

Customer Integration Specialist job duties:

  • Resolves client issues and requests via phone, email, and Zendesk tickets; escalates to technical team if necessary, working with them to achieve an acceptable resolution.
  • Completes new client setups by following established procedures, including back end setup and coordination with integration and publisher partners.
  • Trains clients on all Verba products; maintains contact after training to confirm client success.
  • Writes and helps maintain internal and client-facing documentation.
  • Leads educational webinars and videos.
  • Attends product meetings to give the client perspective and help prioritize new development.
  • Tests (QAs) new development before it is shipped out.
  • Attends 1-2 conferences a year to talk with clients in-person.
  • Works closely with the Support Manager to ensure that friendly, success-oriented customer service is delivered.

To be considered for this position please submit a cover letter and resume explaining why you are interested and what you would bring to the table. jobs@verbasoftware.com

Get In Touch

Main / Support

(415) 738 - 2374
support@verbasoftware.com

Sales

(415) 738 - 7307
sales-team@verbasoftware.com

Address

701 Sutter Street, 6th Floor
San Francisco, CA 94109