By Michael Ragalie on Mar 5th, 2010 at 1:08 AM

Verba is proud to attend CAMEX 2010! We’ll be demoing our Adoptions Management and Price Comparison tools, so make sure to stop by and say hi!

Find us at booth #1395 in the New Exhibitor Pavilion.

By Michael Ragalie on Mar 5th, 2010 at 1:07 AM

Verba Software and NACS Media Solutions (NMS) are pleased to announce a new partnership that will make cutting-edge web-based tools more widely available to the campus store community. The partnership aims to increase bookstore competitiveness by helping stores capture and act upon a range of critical business data – from faculty adoptions decisions to student purchasing behavior – with greater efficiency.

“Helping the college store channel expand the breadth and sophistication of its e-business capabilities is a critical part of the NMS strategy,” says Mark R. Nelson, VP for Strategy and Development.  “We see Verba Software as providing a unique and cutting-edge solution that can help stores with HEOA compliance, course adoptions, and price comparison shopping.  The data analytics they can provide will further enable collegiate retailers to be effective and efficient managers, while the various tools expand the quality and range of services stores provide to both students and faculty.”

In the coming months, Verba and NMS will jointly promote the BookLink Enterprise suite of applications. BookLink Enterprise employs automatic email notifications, a faculty-friendly user interface, and adoptions process management tools to bring bookstores more digital adoptions data with less effort. Client stores have more time to obtain high-margin used books and concentrate resources on the impending rush.

Beyond adoptions management, BookLink Enterprise offers stores a swift path to HEOA textbook disclosure compliance, and an innovative approach to online competition. Verba’s price comparison technology brings real-time item listings from popular online retailers onto the bookstore’s website, helping stores secure student loyalty, while enabling them to profit when students purchase from the competition. Most importantly, BookLink Enterprise offers bookstore staff daily insight into student purchasing decisions across the marketplace, helping them rapidly adapt their pricing and marketing strategies to keep pace with today’s fast-moving market.

“Verba offers a great opportunity to college stores to increase their revenue by offering online comparative shopping.  It promotes transparency and strengthens  loyalty to the college store,” says Karen Hernandez, Director of Retail Services at Normandale Community College. “We tried it and our students love it.”

As the collegiate retailing industry’s leading resource for R&D outreach, technology review, trend analysis, strategy assessment, and knowledge sharing, NMS has recognized Verba’s shared commitment to innovation in the campus store community.  “NMS is the clear leader when it comes to identifying new technologies for campus stores,” says Ryan Petersen, Verba CEO. “We’re proud to partner with them to make stores more competitive, and bring more value to students.”

NACS Media Solutions LLC is a wholly-owned subsidiary of the National Association of College Stores and is headquartered in Oberlin, OH, USA.  Founded in 2008, NACS Media Solutions and its network of partners develops and supports technology and content solutions that enable collegiate retailers to become an effective and vibrant channel for the delivery of digitally-enhanced products and services, helping to support faculty choice and redefining the learning experiences of college students.  Contact: Ed Schlichenmayer, President and Chief Operating Officer; 800-622-7498 ext. 2250 or e-mail to: eschlichenmayer@nacs.org.

Verba Software is a privately-held technology company based in Cambridge, Massachusetts. Verba’s web applications help campus bookstores capture critical business information, and enable clients to quickly act upon that data. By promoting nimbleness within the campus store community, Verba strives to make bookstores more competitive in a rapidly evolving marketplace, and to be a valuable partner in their efforts to provide greater value to students. Contact: Ryan Petersen, President and Chief Executive Officer; 617-395-9052, or e-mail to ryan.petersen@verbasoftware.com.

By Michael Ragalie on Mar 5th, 2010 at 1:07 AM

Wondering if price comparison makes sense for your store? Normandale Community College in Minnesota started using the Verba Price Comparison Tool for their Spring 2010 rush, and had nothing but praise for the solution:

“Verba offers a great opportunity to college stores to increase their revenue by offering online comparative shopping.  It promotes transparency and strengthens  loyalty to the college store,” says Karen Hernandez, Director of Retail Services at Normandale Community College. “We tried it and our students love it.”

Following on their positive experience with the Price Comparison Tool, Normandale recently began using the Verba Adoptions Management Tool to collect textbook adoptions for the Fall 2010 term. We’re excited to help them get that critical data faster and more efficiently!

By Ryan Petersen on Nov 3rd, 2009 at 9:42 AM

Hello Campus Store!

Hopefully we’ve had a chance to meet face to face at the MEGA Conference in Las Vegas or at MACS in Lancaster, PA. We want to welcome you to our website and give you an overview of how Verba will help your store thrive in a more competitive online world.

In past conversations, we’ve seen significant interest from bookstores in collecting more course materials data from faculty and using it to provide an enhanced e-commerce experience to the campus community. Last week at MEGA that message was repeated, and with greater urgency than ever. A session on “the road ahead” by the NACS Foundation outlined the increasingly competitive landscape for campus stores, and claimed “online commerce capability a must.” Rich McDaniel of the Collegiate Retail Alliance described the importance of holding on to the course materials business by becoming an aggregator and deliverer of digital content through a “personal bookshelf” for students. The path forward is becoming clear, and we’re here to facilitate it.

At Verba, we’ve developed the technology your store needs to maintain and grow your market share as the course materials marketplace becomes both more open and multimedia-centric. The bookstore is in a natural (and enviable) position to become the one-stop shop for all course materials, from traditional textbooks, to e-books and journal articles, even YouTube videos and image files. By providing a single interface where faculty can explore and select course materials, your store will collect more information to support learning in your community. And, as the one-stop shop for all kinds of course materials, more students will flock to the store’s website.

Collecting all of this information is particularly relevant to your campus community now, as a result of the Higher Education Opportunity Act’s course materials disclosure mandate. Without your help, institutions will struggle to meet the new requirement. Verba technology makes it easy to embed the course materials lists compiled by your store across the institution’s digital landscape. Institutional staff will integrate materials lists within the online course schedule, and faculty members can place the lists on course websites. When they do so, your store can take of advantage of a new online point-of-sale with Verba’s “Click to Get Materials” functionality. The institution’s HEOA challenge becomes your store’s opportunity.

With more traffic coming to your online store, the next step is to improve customer retention and sell-through. We’re here to help with that as well. Today’s student often turns to Amazon or Half.com to buy their books before considering their campus store. They’re acting under the assumption that these retailers always beat your prices, but the data tells a different story: NACS data suggests that Amazon only wins on price 1/3 of the time compared with your store. With 49% of students citing price as the “main reason for not shopping at the college store,” there is an enormous incentive for stores to reverse this misperception.

Enter Verba! We’ve developed a state-of-the-art price comparison interface for integration within your online store. Looking at materials organized by course, students see where your store’s pricing stacks up against vendors of your choosing. They can add books from multiple vendors to the single shopping cart on your website before checking out at individual retailers. By offering price comparison up front, you’ll earn their trust and traffic. As a trusted source offering high convenience to students – and prices that match or beat competitor pricing 2/3 of the time – you’ll recapture some sales that would have otherwise gone to Amazon. And for sales that were going to Amazon anyway, you’ll now profit on affiliate revenues of up to 8.5% per sale.

Verba’s technology supplements and builds upon your existing retail management system. We’ll work with store staff to help you seamlessly bring your online operation up to speed. We’re excited for the opportunity.

By Michael Ragalie on Sep 8th, 2009 at 7:47 PM

It’s staggering to think about how much data is leveraged to organize, schedule and teach a college course. An idea germinating in a faculty member’s mind sprouts into a syllabus, with a list of topics to be studied, books to be read and assignments to complete. From there, staff in the scheduling office pore over classroom availability charts and slot the course into a time and location. Before the first meeting, the faculty member creates his or her course website and students pick up their textbooks.

If all of this information could be made available to students in its “tagged” form — marked as dates, books or locations, just like it is in the database — then students would be able to construct their own interfaces for interpreting it. Rising from the humble foundations of course location and meeting time data, we may be on the verge of a shift from large, difficult-to-maintain and institution-provided student applications toward organically-created, small-scale widgets that directly attack particular student problems.

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By Ryan Petersen on Sep 1st, 2009 at 7:33 PM

With our roots in price comparison technology, Verba holds textbook affordability near and dear to our hearts.

As the Higher Education Opportunity Act’s textbook transparency provision suggests, textbook affordability is an important topic generating lots of attention these days.  Here are some general areas where its being addressed:

Open-Source Textbooks:
Flat World Knowledge is just one recent start-up with a lot of buzz surrounding it. They’re offering expert-authored, modifiable web-based textbooks to the public–for free. Students can print materials for a price, and purchase additional study materials (flash cards, podcasts, among other items). Flat World currently has fewer than 20 titles so far, but we can expect their catalog, as well as those of other open-source textbook providers, to increase in the coming years. With California Governor Schwarznegger’s announcement of the adoption of open-source textbooks for California K-12 students, we’ve seen large educational systems adopt open textbooks, and more are sure to follow.

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By Ryan Petersen on Aug 25th, 2009 at 2:12 PM

In August of 2008, the US Congress passed the re-authorized Higher Education Opportunity Act. Among its many provisions, one specifically seeks to combat the “hidden cost” of course materials by requiring the disclosure of all the required and recommended textbooks for each course and their prices.

HEOA Section 133.d.1 requires institutions of higher education to “disclose, on the institution’s Internet course schedule and in a manner of the institution’s choosing, the International Standard Book Number (ISBN) and retail price information of required and recommended college textbooks and supplemental materials for each course listed in the institution’s course schedule used for preregistration and registration purposes” (Sec. 133.d.1).

The new requirement raises a number of questions of how schools will technically meet their obligations. At most schools with campus bookstores, the bookstores rather than the institutions collect book information. But, by and large, the bookstores do not have access to the course schedule.

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By Ryan Petersen on Aug 20th, 2009 at 8:04 PM

Many campuses have struggled to harness the power of Facebook with their students and prospective students.

Some now have Facebook pages, where prospective students can request information, post questions, and learn more about the institution. It can be a very effective way for institutions to put themselves in a familiar online context for students.

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